Refer customers to this URL if exiting the install due to wrong OS: www.agilent.com/find/drivers E1420B: http://www.home.agilent.com/agilent/editorial.jspx?cc=US&lc=eng&ckey=879004&id=879004 "VXIPlug&Play Driver Version A.02.03 for E1420B" E1412A: http://www.home.agilent.com/agilent/editorial.jspx?cc=US&lc=eng&ckey=879020&id=879020 "VXIPlug&Play Driver Version A.02.08 for E1412A" MS-Help util: MS Help: Click Download for the Windows6.1-KB917607-x64.msu file at: http://www.microsoft.com/download/en/details.aspx?id=91&hash=YtRLPwrnHwMrQ7GS8gj1Fx572NaptgAajEU3%2bZH2sQ3u%2bGhnVUT2ZzNdETrEEWiTg8VawcE1URw1ZBmMWlLwEA%3d%3d